If Westerners know a single Islamic term, it is likely to be jihad, the Arabic word for "holy war." The image of Islam as an inherently aggressive and xenophobic religion has long prevailed in the West and can at times appear to be substantiated by current events. L. Carl Brown challenges this conv[...]

From a beloved master of crime fiction, "The Girl in the Plain Brown Wrapper" is one of many classic novels featuring Travis McGee, the hard-boiled detective who lives on a houseboat.
He had done a big favor for her husband, then for the lady herself. Now she's dead, and Travis McGee finds that[...]

In a revised and updated edition of the classic guide to customer service, a successful entrepreneur offers a straightforward approach for treating customers with the respect that keeps them coming back, outlines fundamental principles of customer service, and reveals the lessons he has learned over[...]